vvChat
Document Q&ARealtime voice

Voice automation layer

Voice intelligence for support, calls, and workflows.

vChat is an example of a real-time voice and document intelligence layer. It can be integrated into customer support, inbound and outbound calls, live chat, internal operations, and product workflows. Start with documents here, then connect the same pattern to your systems.

Voice chatCall automationCustomer supportSystem integrations

Example flow

Start with one document workspace

Key required
1

Add your OpenAI key

Used for uploads, search, and realtime voice in this example.

Stored in this tab only. Never saved to the app database.
2

Upload documents

Use one file or a small set of materials that represent the workflow.

Add your key before uploading.

What is possible

The same core can be used across customer-facing and internal workflows.

This is an example interface. The underlying pattern can sit behind voice chat, support automation, call center workflows, automated calling, and internal operator tools.

Voice chat

Embed inside a web app or dashboard for hands-free Q&A over product docs, contracts, or SOPs.

Customer support

Ground answers in policies and customer records, then hand off with a transcript when needed.

Inbound calls

Connect telephony to answer common questions, qualify intent, and route callers in real time.

Automated outbound

Run reminder, survey, onboarding, or qualification calls with controlled scripts and tool calls.

CRM and ticketing

Look up accounts, create tickets, add notes, or update status after explicit confirmation.

Internal tools

Connect MCP servers, APIs, databases, or workflows so the voice agent can retrieve and act.

Possible inputs

PDF, DOCX, PPTX, TXT, MD, images, APIs, and business systems.

Possible actions

Search files, summarize, classify, route, create work items, or update systems.

Realtime

Low-latency voice over WebRTC, with transcripts and tool calls.